At PxlPrint, we prioritize efficient and reliable shipping to ensure your products arrive promptly and in excellent condition. Please review our shipping guidelines and expectations for orders within the Middle East.

Order Processing Time

• All orders are processed within 1-3 business days. Custom or made-to-order items may require additional processing time, which is noted on individual product pages.
• During peak seasons or holidays, processing times may extend slightly. We appreciate your understanding and patience.

Shipping Regions and Rates

• Shipping Area: PxlPrint currently ships to countries within the Middle East region.
• Shipping Costs: Free standard shipping on orders over SAR 200. For orders under this amount, shipping fees are calculated at checkout based on order size and destination.

Estimated Delivery Times

• Standard Shipping: Estimated delivery within 5-10 business days for most destinations in the Middle East.
• Expedited Shipping: Available for select destinations, with an estimated delivery time of 1-3 business days.

Note: Delivery times are estimates and may vary due to factors outside our control, such as local customs delays or courier issues.

Order Tracking

• Once your order is shipped, you will receive a tracking link via email to monitor its progress. Please allow 24 hours for the tracking information to update.
• For any inquiries regarding tracking or shipment status, please contact us at support@pxlprint.com.

International Shipping and Customs

• Customs and Import Duties: Orders shipped internationally may be subject to import duties, taxes, and customs fees upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Delivery Issues

• Incorrect Address: If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, re-shipping fees may apply.
• Undeliverable Packages: Should a package be returned to us as undeliverable, the customer will be responsible for re-shipping costs.

Delays and Exceptional Circumstances

• While we work closely with trusted carriers to ensure timely delivery, certain delays may occur due to external factors such as severe weather, regional holidays, or carrier disruptions. PxlPrint is not liable for such delays but will assist in tracking and resolving any issues.

For further assistance with shipping, please contact us at support@pxlprint.com.