Welcome to PxlPrint! By accessing our website or purchasing our products, you agree to the following terms and conditions. Please read these terms carefully to understand your rights and responsibilities.

1. General Terms

• Acceptance of Terms: By using our website, creating an account, or placing an order, you confirm that you are at least 18 years old or have obtained permission from a parent or guardian to engage in transactions.
• Changes to Terms: PxlPrint reserves the right to modify these terms at any time. Updated terms will be posted on this page, and continued use of the site constitutes acceptance of any changes.

2. Orders and Payments

• Order Acceptance: All orders are subject to acceptance and availability. Upon receiving your order, we will send a confirmation email. If any part of your order cannot be fulfilled, we will notify you and offer alternative options.
• Pricing: Prices are listed in SAR and are subject to change without prior notice. Prices at checkout reflect the current price and are final.
• Payment: PxlPrint accepts major credit cards, debit cards, and other payment methods as displayed at checkout. Payment must be received in full before your order is shipped.
• Cancellations: Orders may only be canceled before they are processed. Please contact us immediately at support@pxlprint.com if you wish to cancel an order.

3. Shipping and Delivery

• Shipping Regions: PxlPrint currently ships within the Middle East region. Please refer to our Shipping Policy for more details on delivery times and costs.
• Delivery Delays: We aim to deliver within the estimated timeframe, but delays may occur due to factors outside our control. PxlPrint is not liable for such delays.
• Customs and Import Duties: For international shipments, customs fees, taxes, or duties may apply and are the responsibility of the customer.

4. Product Information and Limitations

• Product Descriptions: We strive to provide accurate descriptions and images of our products. However, due to the handmade nature of 3D printing, slight variations may occur in color, texture, or appearance. These unique characteristics are not considered defects.
• Product Limitations: PxlPrint’s products are intended for decorative or limited use and should be kept away from extreme heat or direct sunlight to maintain quality.

5. Returns and Refunds

• Return Policy: PxlPrint accepts returns within 14 days of delivery for eligible products in unused, original condition. Please review our Returns & Refunds Policy for details on initiating a return.
• Refunds: Refunds are processed upon receipt and inspection of returned items. Original shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

6. Limitation of Liability

• General: PxlPrint is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
• Maximum Liability: Our maximum liability in any dispute is limited to the amount paid for the product in question.

7. Intellectual Property

• Ownership: All content, including but not limited to images, logos, designs, and text on PxlPrint’s website, is owned by PxlPrint or its licensors and is protected by intellectual property laws. Unauthorized use of this content is strictly prohibited.
• Trademarks: “PxlPrint” and its associated logo are trademarks of PxlPrint. You may not use our trademarks without express permission.

8. User Conduct

• Prohibited Actions: Users of the PxlPrint website agree not to:
  • Engage in any unlawful activity.
  • Distribute viruses, malware, or any harmful code.
  • Attempt to gain unauthorized access to our systems.
  • Use our website content for commercial purposes without authorization.
• Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

9. Governing Law

• These terms are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes arising from these terms or the use of our website shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

10. Contact Information

If you have any questions or concerns regarding these terms, please contact us at:

Email: support@pxlprint.com